Join Our Team

Do you have a passion for technology and helping people? Are you ready to be the face of a cutting-edge mobile repair service? Techfleet is looking for skilled, motivated individuals to join our team as mobile repair technicians. Our technicians are not only experts in device repair but also brand ambassadors, delivering the highest level of customer service at every doorstep.

Why Join the Techfleet team?

At Techfleet, we believe in empowering our technicians through ongoing training, resources, and support. As part of our team, you’ll have access to our proprietary training and learning portal, which keeps you connected, informed, and equipped to grow within the company. Join us, and let’s make tech repair simple, accessible, and sustainable across Canada.

What It Takes to Become a Techfleet Technician

1. Basic Requirements:

• Must be 18 years or older.

• Valid driver’s license required to operate our mobile repair vans.

• Comfortable working directly with customers, representing Techfleet professionally and courteously.

2. Thorough Vetting and Screening

• Background Check: All Techfleet technicians undergo a comprehensive background check to ensure a safe and trustworthy experience for our customers.

• Child Abuse Registry Check: In compliance with our policies, we also conduct a child abuse registry check to uphold our commitment to safety and community standards.

• In-Depth Interview Process: We heavily vet and interview each applicant to assess their technical skills, problem-solving abilities, and customer service mindset. Only candidates who meet our high standards move forward to join the Techfleet team.

3. Prior Experience:

• Previous experience in device repair is a plus, especially with diagnostics and troubleshooting.

• Familiarity with tools like precision screwdrivers, soldering tools, and the ability to read schematics is preferred.

• Proficiency in English (additional languages are an asset, especially French in regions like Quebec).

4. Skills and Attributes:

• Strong communication skills to engage with customers and ensure an excellent service experience.

• Problem-solving abilities, attention to detail, and the ability to work independently.

• Adaptability to changing tasks and the ability to stay organized in a dynamic work environment.

Techfleet Training & Certification Process

At Techfleet, we set our technicians up for success. All new technicians go through a rigorous, proprietary in-house training program designed to ensure you’re equipped with the skills and knowledge to provide top-tier service. Here’s how our training process works:

• Comprehensive Onboarding: Our training begins with an intensive onboarding that covers device repair fundamentals, customer service best practices, and safety protocols.

• Ongoing Learning: Our Techfleet Training Portal provides continuous access to up-to-date repair techniques, troubleshooting tips, and device-specific guides.

• Peer Learning and Collaboration: The portal also allows you to connect with other technicians across Canada, enabling you to share insights, ask questions, and learn from each other.

• Certification: Upon successful completion of our training program, you’ll earn your Techfleet Certification, verifying that you meet our standards of quality, safety, and customer satisfaction.

What You’ll Do as a Techfleet Technician

As a Techfleet technician, you’ll be responsible for providing reliable, efficient, and friendly service to our customers. Here’s a look at what your day-to-day responsibilities will include:

• Conducting Repairs on Location: Travel to customer locations in your mobile repair van and complete repairs efficiently and professionally.

• Customer Engagement: Greet customers courteously, explain the repair process, and ensure they’re comfortable with the service.

• Device Troubleshooting and Repair: Diagnose and repair various device issues, including screens, batteries, charging ports, and other components.

• Quality Control: Follow strict quality control procedures before and after each repair to ensure customer satisfaction.

• Parts and Inventory Management: Keep track of parts and tools, ensuring everything is organized and properly maintained in the mobile repair van.

• Adhering to Safety and Presentation Standards: Maintain a clean, organized workspace within the mobile van and ensure that tools and devices are handled safely.

• Promoting the Brand: Represent Techfleet in a professional manner. Be proactive in collecting feedback and referrals, and help grow our customer base by delivering exceptional service.

Benefits of Joining Techfleet

1. Career Growth Opportunities: Techfleet is dedicated to helping you develop professionally. With our structured training programs and growth opportunities, you can advance within the company as you gain experience.

2. Supportive Work Environment: Our Techfleet Learning Portal provides access to resources and connects you with a community of other technicians. You’ll have ongoing support, whether it’s training materials, troubleshooting tips, or advice from your peers.

3. Competitive Pay and Benefits: We offer competitive compensation packages, including performance-based incentives, paid time off, and more.

4. Work-Life Balance: Enjoy a flexible work schedule that allows you to manage your day independently. Most repairs are scheduled during regular business hours, giving you a balance between work and personal life.

5. Commitment to Sustainability: Join a company that cares about the environment. Techfleet promotes the right-to-repair movement and eco-friendly practices, helping to reduce e-waste by extending the life of our customers’ devices.

Ready to Start Your Journey with Techfleet?

Apply Today!

If you’re ready to be part of a growing, innovative team that values quality, safety, sustainability, and customer satisfaction, we’d love to hear from you. Apply now to begin your journey as a Techfleet mobile repair technician and start making a difference one device at a time.

Contact Us for More Information

If you have any questions about the role or the application process, feel free to reach out. Our team is here to support you every step of the way.

Please email your resume to: join@techfleet.ca