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Repair Service Terms and Warranty

In short

  • These terms cover repairs done by Techfleet Winnipeg at 4-1855 Ness Ave.
  • Repairs carry a lifetime warranty for as long as you own the device; battery replacements carry 1 year.
  • If we find a different problem, we tell you the new price and wait for your OK.
  • Please back up your device first. We're not responsible for data loss.

01Who these terms cover

These terms apply to repairs done by Techfleet Winnipeg, 4-1855 Ness Ave, Winnipeg, booked on techfleet.ca, at service.techfleet.ca or in store. Other repair shops listed on Techfleet set their own terms and warranty, shown when you book.

02Prices

Prices are in Canadian dollars and taxes are added. Repair prices shown online are for the repair listed. If we find a different or additional problem when we look at your device, we'll tell you the new price and won't go ahead without your OK.

03Before your repair

  • Please back up your device before a repair. We're not responsible for data loss.
  • Some repairs can affect water resistance or the manufacturer's warranty.
  • Devices not picked up are handled under our Device Abandonment Policy.

04How long the warranty lasts

Every repair comes with a warranty on the parts we install and the work we do.

  • All repairs: lifetime warranty, for as long as you own the device.
  • Battery replacements: 1 year from the date of the repair.

05What it covers

  • A replaced part that fails or turns out to be defective under normal use.
  • A problem caused by our workmanship on the repair we did.

If a covered problem comes up, we'll repair it again or replace the part at no charge.

06What it does not cover

  • New physical damage after the repair, such as drops, cracks, bends or pressure damage.
  • Liquid or water damage.
  • Repairs, modifications or attempts to open the device by anyone other than Techfleet after our repair.
  • Parts of the device we did not repair or replace.
  • Normal wear, such as cosmetic scratches or battery capacity loss outside the battery warranty period.
  • Loss of data.

The warranty belongs to the person who paid for the repair and does not transfer to a new owner.

07How to make a claim

Bring the device and your receipt (or the phone number or email on the repair) to our store during opening hours:

Techfleet Winnipeg, 4-1855 Ness Ave, Winnipeg, MB R3J 0Y5

Monday to Friday 10 AM to 7 PM, Saturday 10 AM to 6 PM, closed Sunday

(204) 977-7090 · hello@techfleet.ca

We'll inspect the device and tell you whether the problem is covered before doing any work.

Questions about this policy? Email hello@techfleet.ca.

Nothing in this policy limits rights you have under consumer protection law.