Free ground shipping across Canada on every order. 12-month warranty and 30-day returns.

Privacy Policy

In short

  • We collect what we need to run your orders: your contact details, address and order history.
  • Sellers get only what they need to ship and support your order.
  • Card payments are handled by Stripe. We never store your full card number.
  • We don't sell your personal information. You can ask to see, correct or delete it.

01Who we are

16172083 Canada Inc., doing business as Techfleet ("we"), respects your privacy. This policy explains what personal information we collect when you use techfleet.ca, why, and your choices. It is written to Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

02What we collect

  • Contact details: name, phone number, email, and shipping or billing address.
  • Order history: what you bought, from which seller, returns and warranty claims, and payments.
  • Device details: make, model, serial number or IMEI, and condition, when a device is returned, claimed under warranty or repaired.
  • Payment information: card payments are processed by Stripe. We don't store your full card number.
  • Website data: cookies and basic analytics about how the site is used. Your cart is kept in your own browser.

03Why we use it

To run the marketplace: to process orders and payments, pass your order to the seller, arrange shipping, contact you about your order, handle returns and warranty claims, prevent fraud, and meet legal and tax obligations.

We only send marketing messages if you've agreed, and you can unsubscribe at any time.

04Who we share it with

  • The seller of your order: your name, shipping address, phone number and what you ordered, so they can ship and support it.
  • Service providers that help us run the marketplace: payment processing (Stripe), hosting, shipping carriers and messaging providers. They may only use your information to provide their service to us.

We don't sell your personal information.

05Your device's data

Please back up and remove personal data from a device before you return it or send it in. Returned devices may be erased before they are checked or resold.

06How long we keep it

As long as needed for the purposes above, including warranty and tax record requirements, then it is deleted or anonymized.

07Your rights

You can ask to see, correct or delete the personal information we hold about you, or withdraw consent, by contacting our Privacy Officer at hello@techfleet.ca or Techfleet, 4-1855 Ness Ave, Winnipeg, MB R3J 0Y5.

If you're not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.

Questions about this policy? Email hello@techfleet.ca.

Nothing in this policy limits rights you have under consumer protection law.